Computing: Technical Support SCQF Level 8

This course will provide you with specialist skills in installing, configuring and maintaining network infrastructures.


Why take this course?

This course is designed to offer you academic, technical and professional training to give you the skills necessary to work at a senior level in IT Support or in managing computing systems across a wide range of industries. These include skills in installing, configuring and maintaining equipment and network infrastructures. The course will also cover the legal and ethical issues that accompany work in computing and IT.

What you will experience

In Year 1 you will learn about fundamental concepts relating to computer networks. You will build practical skills whilst developing theoretical understanding through various in-class exercises, projects and discussions.

In Year 2 of the course you will study more specific areas of networking and cloud computing, and develop an understanding of good practice when providing IT support to clients.

Project work is used regularly to strengthen team working and project management skills, and industry-standard practices and processes are used to ensure all training is vocationally-focused.

Student at a computer

Key facts

Mode of study
Where you can study
2 Years
Subject area
View the full course specification PDF, 52KB

Entry requirements

Applicants should have two Highers, preferably to include Computer Science. Applicants should have Numeracy Core Skill at SCQF Level 4.

English language requirements

If English is not your first language, please view the specific English language requirements for this course.

What you need to know

Next steps


At North East Scotland College

At University

You can progress to university upon successful completion of this course. Full information is available in the course specification PDF.


Career opportunities are spread across a wide range of industries, where you can work at technician level in IT infrastructure support. Common roles will include: 

  • Computer Support Technician
  • IT Support Technician
  • Support Engineer

The following infographic provides information on current and projected employment trends in this sector, within Aberdeen City and Aberdeenshire. Follow the link on the infographic to view a larger image.

For more information about job opportunities, salaries and employment rates in this industry, visit the Career Coach website.

Infographic detailing current and projected employment trends in this sector, within Aberdeen City and Aberdeenshire


Aberdeen City Campus

STARTS Duration Code
August 2018
2 Years
Apply Online

Online applications

You can apply for a place on this course by completing an online application form, which you can access using the 'Apply Online' button. Once completed, this will be received by our Admissions Team who will then process your application.

Paper applications

You may submit a paper application form, and return it to us completed and signed.

All completed paper applications should be returned to the following freepost address:

The Student Information & Admissions Manager
North East Scotland College
Aberdeen City Campus

Should you have any problems with your application, please contact the Student Advice Centre:

Telephone: 01224 612330

If you take up a place on a College course, at the start of the course you will be asked to sign an enrolment form. In signing the form and/or taking up a place on a College course, you will enter into a contract with the College and be bound by the North East Scotland College Standard Terms and Conditions of Study. Copies of the Terms and Conditions are available for inspection on notice boards and at various locations throughout the College, at the College Reception, on the College website:, or can be obtained on request from the Student Funding and Admissions Manager, North East Scotland College, Aberdeen City Campus, Gallowgate, Aberdeen AB25 1BN. Please note that courses are offered subject to (a) there being sufficient numbers of enrolments and (b) the availability of resources. The College reserves its right (i) not to run courses where the number of students is considered insufficient or where resources are unavailable and (ii) in certain circumstances, to refuse admission to an individual applicant.