students working at the IT help zone

Aberdeen City CampusIT Help Zone

This facility is open today: 9:00am - 4:00pmview full opening hours here

Supporting you with any technical issues you may have.

Aberdeen City Campus IT Help Zone:

About

If you are having technical problems with your personal device then you should contact the IT Help Zone in the Aberdeen City Campus. The Help Zone is manned by helpful and informative students and staff, who should be able to help you with whatever technical difficulty you are facing.

If you are based at the Altens Campus then you will find an IT Help Zone self-help station within the Library+ area. This is an iPad full of advice and guidance on a wide range of common technical issues. You will also find a telephone that will connect you directly the IT Help Zone reception at the Aberdeen City Campus if required. 

Accessing IT support as a Distance Learning student

If you are a Distance Learning student, please contact your department directly for help with passwords and the logging of support calls for faults. Alternatively, students can use the following contacts:

Fraserburgh Campus: Email the Distance Learning Team on distancelearning2@nescol.ac.uk or telephone 01346 506014 or 01346 586136.

Aberdeen Campuses: Email Will Sinclair, ICT & Quality Co-Ordinator on w.sinclair@nescol.ac.uk or telephone 01224 612007.

Outside of normal office opening hours, students can contact the RM Helpdesk for support by emailing helpdesk@nescol.ac.uk or telephoning 01224 612233. Please ensure that when contacting RM, you include your name, date of birth, student number and full details of the problem.

 

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Contact

Location

IT Help Zone

North East Scotland College

Aberdeen City Campus

Gallowgate

Aberdeen AB25 1BN

Telephone: 01224 612510

You will find the IT Help Zone in Dino’s Café soft seating area in the Aberdeen City Campus.

Opening hours

Monday9:00am - 4:00pm
Tuesday9:00am - 4:00pm
Wednesday9:00am - 4:00pm
Thursday9:00am - 4:00pm
Friday9:00am - 4:00pm
SaturdayClosed
SundayClosed

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