Our staff at our Fraserburgh Campus are dedicated to helping you make the most of your studying.
The spacious environment at our Fraserburgh Campus Library+ ensures that each and every student can study comfortably. There are specialist areas where you can print and photocopy work, browse the various resources available, and areas where you can study quietly or work together in small groups.
There is also a dedicated section used for online/e-assessments, and 58 PCs that can be booked on a short-term or long-term basis.
Monday: 8:30am – 5:00pm
Tuesday: 8:30am – 9:00pm
Wednesday: 8:30am – 5:00pm
Thursday: 8:30am – 9:00pm
Friday: 8:30am – 4:00pm
Telephone: 01346 586169
You’ll find the Library+ in the Atrium, just down the corridor from reception. If you need any assistance, our friendly and experience team will be able to help you with anything you need – all you have to do is ask!
The IT HelpZone at Fraserburgh Campus is operated by students, for students! The helpdesk’s primary aim is to provide you with guidance and support when it comes to a range of technical IT-related issues – whether on your own personal device, or on a BYOD device. The HelpZone staff provide a wide range of services including assistance with passwords, WIFI, anti-virus & fault finding as well as general troubleshooting.
Should you require assistance when the IT HelpZone is closed, then you will find a self-help station within the Library+. The self-help station is an iPad full of advice and guidance on a wide range of common technical issues. You will also find a telephone is available to connect you directly to the IT HelpZone at the Aberdeen City Campus, should you need further assistance.
Distance Learning Students
If you are a Distance Learning student, please contact your department directly for help with passwords and the logging of support calls for faults. Alternatively, students can use the following contacts:
Email: Will Sinclair, ICT & Quality Co-Ordinator on email@example.com or telephone 01224 612007.
Email the Distance Learning Team on firstname.lastname@example.org or telephone 01346 506014 or 01346 586136.
Outside of normal office opening hours, students can contact the IT Helpdesk for support by emailing email@example.com or telephoning 01224 612233. Please ensure that when contacting the IT Helpdesk, you include your name, date of birth, student number and full details of the problem.
Monday: 8:45am – 3:45pm
Tuesday: 8:45am – 3:45pm
Wednesday: 8:45am – 3:45pm
Thursday: 8:45am – 3:45pm
Friday: 8:45am – 3:45pm
Telephone: 01346 586123