Study Facilities
Our staff at our Fraserburgh Campus are dedicated to helping you make the most of your studying.
Library Plus
About Library Plus
The spacious environment at our Fraserburgh Campus Library Plus ensures that each and every student can study comfortably. There are specialist areas where you can print and photocopy work, browse the various resources available, and areas where you can study quietly or work together in small groups.
There is also a dedicated section used for online/e-assessments, and 58 PCs that can be booked on a short-term or long-term basis.
Opening hours
You’ll find Library Plus in the Atrium, just down the corridor from reception. If you need any assistance, our friendly and experienced team will be able to help you with anything you need — all you have to do is ask!
Monday: 8:30am – 5:00pm
Tuesday: 8:30am – 9:00pm
Wednesday: 8:30am – 5:00pm
Thursday: 8:30am – 9:00pm
Friday: 8:30am – 4:00pm
Saturday: Closed
Sunday: Closed
Library Plus staff are dedicated to helping you make the most of your studying, so can assist with anything from IT queries and finding information, to how to access resources.
Telephone 01346 586169
Email library@nescol.ac.uk
Follow the team on social media for the most up-to-date information:
IT HelpZone
About the IT HelpZone
The IT HelpZone is run by computing students for students. The team can help with passwords, give advice on IT related issues, PAT Test your devices (which must be done before you can use them at College), and troubleshoot technical issues.
Should you require assistance when the IT HelpZone is closed, then you will find a self-help station within the Library+. The self-help station is an iPad full of advice and guidance on a wide range of common technical issues. You will also find a telephone is available to connect you directly to the IT HelpZone at the Aberdeen City Campus, should you need further assistance.
Opening hours
The IT HelpZone is located on the mezzanine floor of the atrium.
Monday – Friday: 8:30am – 3:30pm
Saturday: Closed
Sunday: Closed
Contact
Telephone 01346 586123
Email studenthelpdesk@nescol.ac.uk
Outside of normal office opening hours, students can contact the IT Helpdesk for support. Please ensure that when contacting the IT Helpdesk, you include your name, date of birth, student number and full details of the problem.
Telephone 01224 612233
Email helpdesk@nescol.ac.uk
Distance Learning students
If you are a Distance Learning student, please contact your department directly for help with passwords and the logging of support calls for faults. Alternatively, students can use the following contacts:
Aberdeen Campuses
Email Will Sinclair (ICT & Quality Co-Ordinator) at w.sinclair@nescol.ac.uk or telephone 01224 612007.
Fraserburgh Campus
Email the Distance Learning Team at distancelearning2@nescol.ac.uk or telephone 01346 506014 or 01346 586136.
