Our staff at our City Campus are dedicated to helping you make the most of your studying.
The Library Plus is located on the Ground Floor of the Aberdeen City Campus Tower Block, next to the Gallowgate entrance.
Monday: 8:30am – 9:00pm
Tuesday: 8:30am – 9:00pm
Wednesday: 8:30am – 9:00pm
Thursday: 8:30am – 9:00pm
Friday: 8:30am – 4:00pm
Saturday: 9:00am – 12:00pm
Library Plus staff are dedicated to helping you make the most of your studying, so can assist with anything from IT queries and finding information, to how to access resources.
Telephone 01224 612138
Follow the team on social media for the most up-to-date information:
Digital Skills Space
The College’s Digital Skills Space at Aberdeen City Campus is a modern and accessible facility where students can study and access key resources/support. It is located within the Library Plus. The space caters for BYOD groups and those who require access to desktop PCs.
PCs are also available in the Library Plus areas at both our Aberdeen Altens and Fraserburgh campuses.
These spaces are used to deliver core IT teaching, digital skills support workshops, whilst providing students with access to flexi-use PCs.
The Digital Skills Development team can provide support to students with:
Accessing College systems:
- Logging on
- Connecting to college wifi
- Office 365
- Blackboard & Turnitin
Using Microsoft Office programs:
And any other general issues regarding the use of Information Technology.
Students requiring support should contact firstname.lastname@example.org and a member of the Digital Skills Team will reply, and if necessary arrange either a call via Microsoft Teams, or a face-to-face support session.
If you are having technical problems with your personal device then you should contact the IT HelpZone in the Aberdeen City Campus. The HelpZone is manned by helpful and informative computing students who should be able to assist you. The team can help with passwords, give advice on IT related issues, PAT Test your devices (which must be done before you can use them at College) and troubleshoot technical issues.
The IT HelpZone is located on the Lower Ground of the Tower Block in the seating area across from Dino’s Cafe.
Monday – Friday: 8:45am – 4pm
Telephone 01224 612510
Outside of normal office opening hours, students can contact the IT Helpdesk for support. Please ensure that when contacting the IT Helpdesk, you include your name, date of birth, student number and full details of the problem.
Telephone 01224 612233
Distance Learning students
If you are a Distance Learning student, please contact your department directly for help with passwords and the logging of support calls for faults. Alternatively, students can use the following contacts:
Email Will Sinclair (ICT & Quality Co-Ordinator) at email@example.com or telephone 01224 612007.
Email the Distance Learning Team at firstname.lastname@example.org or telephone 01346 506014 or 01346 586136.