P
Online certificate

Prepare to Deliver Excellent Customer Service

This is for those who wish to develop customer service skills and for employers looking for a customer service training course for staff.

Qualification Type

Online certificate

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Business & Management
  • Professional Cookery & Hospitality

Campus

  • Online
SCQF Level 7

Preparing Financial Statements

A detailed introduction to preparing final accounts.

Qualification Type

SCQF Level 7

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Business & Management

Campus

  • Online
Online Certificate

Preparing for Interviews

This course teaches how to prepare for an interview.

Qualification Type

Online Certificate

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Business & Management

Campus

  • Online
Broadly comparable to SCQF Level 5

Presentation Skills

Learn how to captivate and connect with your audience.

Qualification Type

Broadly comparable to SCQF Level 5

Mode of Study

  • Professional Development

Interests

  • Business & Management
Online certificate

Prevention and Control of Infection

Develop a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home.

Qualification Type

Online certificate

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Care

Campus

  • Online
Broadly comparable to SCQF Level 5

Prevention of Sexual Harassment in the Workplace

Learn how to to address sexual harassment allegations with professionalism and empathy.

Qualification Type

Broadly comparable to SCQF Level 5

Mode of Study

  • Professional Development

Interests

  • Business & Management
College Certificate (Broadly comparable to SCQF Level 5)

Principles of Business Administration

Develop your understanding in relation to key business administrative practice and process.

Qualification Type

College Certificate (Broadly comparable to SCQF Level 5)

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Business & Management

Campus

  • Online
College Certificate (Broadly comparable to SCQF Level 5)

Principles of Customer Service

Develop your understanding of effective and efficient customer service.

Qualification Type

College Certificate (Broadly comparable to SCQF Level 5)

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Business & Management

Campus

  • Online
College Certificate (Broadly comparable to SCQF Level 5)

Principles of Dementia Care

An in-depth introduction to fundamental aspects of caring for those with dementia.

Qualification Type

College Certificate (Broadly comparable to SCQF Level 5)

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Care

Campus

  • Online
Online Certificate

Principles of Internet Safety

Learn how to be safe online.

Qualification Type

Online Certificate

Starts

Flexible start date

Mode of Study

  • Part-time: Online & Distance
  • Professional Development

Interests

  • Business & Management

Campus

  • Online
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